Enhances productivity and healthy blood circulation.Įasy-to-Use: Easy to operate without the need for hours of user training. Maintains Good Health: Eliminates repetitive strain injuries(RSIs), muscle pains, body discomforts, eye strain, and fatigue. The desk workstation furniture has a spacious desktop for two users.īest Comfortable Ergonomic Design: Designed for comfort to reduces stress and maintain posture during work. This provides control room operators with high-resolution monitor displays. Auditor said she’ll release the first two follow-up audits on the Office of Unified Communications within the next few weeks.This ergonomic 911 dispatch furniture is built with strong monitor mounting track mount to hold the weight of heavy large-sized flatscreen displays. “How can you have nine people die over three years where there are mistakes surrounding their deaths at DC 911 and no one is outraged?' “I'd like to see somebody outraged, a political leader outraged by this problem continuing,” said Statter. “Your report last night makes painfully obvious that the slight progress we noted when we released the report in October doesn’t appear to have continued,” said DC Auditor Kathy Patterson in a statement today to 7News. The final audit noted some progress was made under Interim Director, Cleo Subido, whom the Mayor Muriel Bowser dismissed in order to bring Holmes back this spring - even though the audit clearly pinned systemic problems on leadership during Holmes’ tenure.Īs part of the I-Team's original reporting Wednesday on the death of 3-month-old Aaron Boyd, Jr., we noted that mistakes identified last year in Patterson’s audit are re-emerging at an alarming rate.

This latest incident is another in a string of deaths on the watch of Director Karima Holmes, who quit as Auditor Kathy Patterson began her investigation. “Our responders need accurate information in a timely fashion to effectively and successfully mitigate the emergencies we respond to in the District of Columbia.' “We reiterate our position that when seconds count we don't have minutes to waste,” said Hudson in statement. And on the police side, they're still sending officers who get there about six minutes before fire and EMS.”ħNews spoke to Dabney Hudson, the President of the DC Firefighters Union today who told us this kind of miscommunication is an ongoing concern. The other side of the floor is canceling the 911 call, basically saying no service is needed. “So, one side of the floor is talking to the family. “While that call was being canceled, as it was being canceled, there's still a 911 call taker on the phone talking to the parent, giving them CPR instructions,” said Statter. What the dispatcher missed is there was still information coming in on this call. The 7News I-Team has also learned that while the fire and EMS dispatcher was canceling the crew en route to save the baby, information was in front of that dispatcher with the real-time details of the 911 call for help in progress. The handling of this call is among the worst I’ve seen recently, but there has been a lot of mishandling of calls,” said Statter. Statter is a public safety advocate who tracks 911 and whose investigation of problems there was one of the triggers for a scathing audit of the agency last fall. It shows that the problems were worse than we originally imagined at D.C. In your experience tracking what happens at the Office of Unified Communications (OUC), has misclassification been a problem?ĭave Statter: There have been a lot of problems with misclassification, particularly on EMS calls through the years, but this new bit of information is devastating. Lisa Fletcher: Dave, I've learned from sources that this call was misclassified as a lock-in when it should have been classified as a medical emergency. Sources told 7News that almost immediately the father told 911 the baby wasn't breathing, meaning this incident should have been dispatched as a high-priority, medical emergency. 911 took a call for a child locked in a car. The dispatcher misclassified the call, meaning it did not get the urgent medical priority status it should have had.Īt 6:01 p.m. Sources tell the 7News I-Team there were mistakes in the call-handling at Washington D.C.’s 911 dispatch center. WASHINGTON (WJLA) - New information was obtained in the death of a three-month-old baby, locked in a hot car earlier this week.

911 dispatch desk